1. Overview

The app is designed to enable real-time communication without account registration or message history for the free version. We intentionally minimize the collection and retention of personal information.

Access to the paid version requires an email address and payment processing through Helcim. By using Rumr, you agree to the practices described in this Privacy Policy.

2. Information You Provide

When you use Rumr, you may provide:

• A username of your choosing
• A chatroom identifier by creating or joining a room

You are not required to provide your real name or other identifying information to use the free version of Rumr. Use of the paid version requires an email address for access.

3. Chat Messages

Rumr does not store chat messages as conversation history.

Messages are transmitted in real time for the purpose of delivering communications between users and are not retained by the service once delivery is complete.

Important: Other users may copy, record, or share messages outside of Rumr. Rumr cannot control or prevent this. Use discretion when communicating.

4. Temporary Session Data

To operate the service, Rumr temporarily processes limited session-related information, which may include:

• The chatroom you are connected to
• The username you selected for that room

This information exists only for the duration necessary to support the active session and is not used to identify you personally or build user profiles.

5. Technical and Connection Information

Like most web services, Rumr may process limited technical information necessary to operate and protect the service, such as:

• IP address
• Browser or device information
• Approximate connection timestamps

This information is used for service delivery, reliability, and abuse prevention and is not used for advertising or tracking across services.

6. Cookies

Rumr uses minimal cookies or similar technologies strictly required for basic functionality, such as maintaining an active session.

Rumr does not use:

• Advertising cookies
• Analytics tracking cookies
• Third-party tracking technologies

Disabling cookies may prevent the service from functioning properly.

7. Security

Rumr uses HTTPS encryption to protect data transmitted between your browser and our servers.

While we take reasonable steps to protect data in transit, no method of transmission over the internet is completely secure. You use Rumr at your own risk.

8. Third-Party Services

Rumr relies on a limited number of third-party infrastructure and service providers necessary to operate the application. These providers process personal information only as required to deliver their services and are contractually restricted from using such information for their own purposes.

These providers include:

• A Canadian hosting and infrastructure provider
• A Canadian payment processor for billing services
• An EU-based email delivery provider
• An EU-based DNS service provider for domain name resolution

All providers operate in jurisdictions with strong data protection and privacy frameworks. As part of its privacy-by-design approach, Rumr evaluates the legal frameworks governing personal information in the jurisdictions where service providers operate.

Rumr is currently limited to cloud service providers whose legal entities and operational presence are located in Canada or the European Union. EU data protection laws were identified as offering more comprehensive protections in certain areas than Canadian privacy legislation.

Rumr does not integrate third-party advertising or analytics platforms.

9. Children's Privacy

Rumr is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has used Rumr in violation of this policy, please contact us.

10. Data Retention

Rumr follows a data-minimization approach:

• Chat messages are not retained as history
• Session-related information is temporary
• Any operational data retained for security or reliability purposes is kept only for a limited time

11. Your Rights

Depending on your jurisdiction, you may have rights regarding personal information.

Users may request access, correction, or deletion of their personal information, subject to legal and accounting requirements.

You may stop using the service at any time.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Continued use of Rumr after changes are posted constitutes acceptance of the revised policy.

13. Contact

For questions and concerns regarding this Privacy Policy, please email contact@rumr.org